It’s an exciting time for Park Leisure, we’ve recently opened our 12th park and there are great plans for the future.
Situated on the shores of St Austell Bay, Par Sands Coastal Holiday Park offers a picturesque location, along with superb grounds and exceptional leisure facilities – it even includes its own freshwater lake for holiday makers to sit and relax by.
Love to be organised? Always strive to provide 5-star service? Enjoy leading a lead? Sounds like you? Then, we’ve got the perfect role for you!
We’re on the lookout for a dedicated Customer Care Manager, who has the enthusiasm and passion to succeed, leading a team, working together to deliver great results.
The customer care team are the first point of contact for customers, with your team being the first friendly face our customers see. In this hands-on role, you’d work alongside your team to make certain our customers receive exceptional service, endeavouring to exceed expectations, always dealing with any queries promptly and efficiently.
Part of your role will include organising small events around the park, putting together a full calendar of events to really enhance our customers’ experience.
Maintaining regular communication with the on-site maintenance team, you’ll make them aware of outstanding customer jobs/relocation of caravans, keeping customers up to date with progress. You’ll also ensure customers receive a handover containing information regarding their new holiday home.
What’s for certain is, your customer service will be second to none, acting as an ambassador for the company and a role model to your team, you’ll help to ensure our customers have a fantastic time.
Leading a team, supporting with their professional development, making sure they are the best they can be.
What we can offer you!
A competitive salary of £22,000 – £24,000 per annum, depending on experience. We also offer discounts on park holidays and discounted meals (at our parks which have restaurant facilities), uniform, and all the other usual benefits such as holiday and pension.
This role is a fulltime temporary position for up to 12 months.
What we need from you!
Previous supervisory/management experience in a similar position; proven leadership skills; significant experience in a direct customer facing role; ideally, educated to A-level (or equivalent); confident using IT applicants; a basic DBS will be required in order to undertake this role.
Click apply – check out our website to see what we’re all about!
There’s never been such an exciting time to be part of the Park Leisure family. We’re a dedicated bunch of people, who love what we do, and get a buzz out of providing great service and creating wonderful memories for our customers.
Join us and grow with us!