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COVID Updates

COVID Updates

COVID Information

Accommodation on park:

If you’re an owner or holiday maker, we ask that you please ensure that you abide by all Government advice with regards to travelling to our parks, social interactions inside and outside of your home, and any curfews in place.

Facilities:

Our facilities will operate in accordance to government guidelines, you can find all information regarding any changes to our facilities and opening hours on the pages listed below;

Activities and Leisure:

https://www.parkleisureholidays.co.uk/the-park-leisure-experience/activities-facilities

Food and Drink Venues:

https://www.parkleisureholidays.co.uk/food

If you are a holiday guest, our park will be in touch with you to rearrange your holiday with us. Rest assured that we will be happy to reschedule your booking, finding you a new date within 12 months of your original arrival date, to ensure you don’t miss out on your well-deserved break. See www.parkleisureholidays.co.uk/faqs for more information.

Below is a list of all COVID related updates with handy links to find out more. We will endeavour to keep this page as up to date as possible, but we must stress that it is the responsibility of our owners and holidaymakers to check all rules before travelling to our parks, and during your stay, to ensure that you remain compliant to the Government Guidelines in relation to Covid-19 and follow our rules on park.

Our park rules can be found here: www.parkleisure.co.uk/park-guides.

Latest COVID Updates:

Thursday 26th August

Due to the pressures on the food supply chain across Britain, from a shortage of labour (including an estimated 100,000 lorry drivers) to temporary interruptions in supply of some ingredients, we may be unable to deliver full availability across our menus for the coming weeks. This is a national issue, effecting many well-known food and restaurant brands, and is likely to continue for the coming weeks.

In the meantime, our teams on park are working hard to deliver as much of our menu as possible. We will keep you all informed with any changes to our menu as they occur and do everything we can to deliver an enjoyable experience in our venues.

We thank you for your continued support and patience during this challenging time.

- - - - -

Monday 6th August

Following the latest Government announcements in Wales, please see below update with regards to changes on our holiday parks in Wales from Saturday 7th August 2021 (if conditions allow).

Wales will complete the move to alert level 0:

See https://gov.wales/coronavirus for the full details.

Covid update - 2nd August 2021

Par Sands Coastal Holiday Park

Due to continued staff shortages in the Cornwall area, unfortunately we are required to temporarily run a limited menu at the Par Beach Café. Our team will be serving sandwiches, cakes, ice-creams, and hot and cold drinks only.

Our opening hours are currently: 10am - 9pm, 7 days a week.

We are working hard to increase our team at Par Beach Café, and hope to expand our food offering in the coming weeks.

Brynteg Country & Leisure Retreat

Due to staff shortages in the North Wales area, unfortunately we are required to temporarily run a reduced menu at the Boathouse & Country Club Restaurant from Monday 2nd August.

Our opening hours will remain the same:

Country Club

Serving food: 12pm-8.45pm, every day

Serving Drinks: 12pm-10.45pm, every day

Boathouse

Serving drinks: 5pm-10.45pm, Monday-Thursday

Serving drinks: 12pm-10.45pm, Friday- Sunday

We are working hard to increase our team at Brynteg, and hope to return to our full menu in the coming weeks

Latest Covid-19 update - Wales

Following the latest Government announcement in Wales, in relation to the Covid-19 restrictions, please see below update with regards to changes on our holiday parks in Wales from the 17th July 2021.

As a reminder of the current requirements, people are permitted to go on holiday within Wales to accommodation with their household or ‘extended household’.

** An ‘extended household’ is an agreement between up to three households. The rules on extended households are provided here: https://gov.wales/coronavirus including an explanation of when a fourth household may also be permitted. This also confirms that extended households may stay overnight in holiday accommodation.

From Saturday 17th July:

Wales will also complete the move to alert level 1 which means:

-Up to 6 people can meet in private homes and holiday accommodation.

-The legal restrictions on the number of people who can gather outdoors has been removed.

From Saturday 7th August: If conditions allow, Wales will complete the move to alert level 0 which means:

Remove legal restrictions on the number of people who can meet indoors, including in private homes, public places or at events.

All businesses and premises can open, including nightclubs.

Face coverings will remain a legal requirement indoors, with the exception of hospitality premises. This will be kept under review.

Covid-19 Roadmap: Step 4 in England

Following the Government’s announcement in England, with regards to moving into Step 4 of the Covid-19 Roadmap, please see below update with regards to changes on our holiday parks in England from the 19th July 2021.

From 19th July: Whilst the majority of restrictions will come to end, we would please advise the following:

Face Coverings: Although face masks are no longer mandatory, we would recommend that we continue to wear face coverings in indoor public spaces where possible.

Hands: We will continue to provide hand sanitiser stations on park and would ask that everyone continues with regular hand washing, and the use of hand sanitiser, to prevent the spread of Covid-19.

Household mixing: There is no longer a limit to the number of people allowed to mix, both indoors and outdoors, in England.

Facilities buildings on park from 19th July: From the 19th July, we will start a phased plan from our current limited capacity within our facilities building, to a return to full capacity. This will be managed in a controlled way, over a number of weeks, with regular reviews to safeguard all guests.

Owners Lounge: The use of the Owners lounge will return to normal, with a recommendation for owners to consider using face coverings in indoor public spaces, however this is not mandatory.

Bars and Eateries: The number of guests able to enjoy our food and drinks facilities will increase over the coming weeks. For table bookings - you are no longer required to pre book, and we will now accept walk in’s. For orders and payment - we will ask customers to please continue to use the ‘Park Leisure Eats’ ordering APP and take advantage of our table service. Preventing the spread of the virus - we would recommend our customers to continue to check in via thew QR Code, however this is not mandatory.

Gym & Pool Facilities: the number of guests able to enjoy our gym, pool and spa facilities will also increase over the coming weeks. You can book these gym and pool facilities in the normal way. Changing room facilities are now available to use.

Team Safety: Working together to prevent the spread of the virus, our teams on park we will continue with a number of safeguarding measures:

Face Coverings: Although face masks are no longer mandatory, our team will continue to wear face coverings in indoor public areas, and areas where we come into close contact with customers.

Hands: We will continue to use hand sanitiser, and wash our hands, regularly throughout the day.

Space: Although social distancing is no longer mandatory, we will continue to be mindful of any close contact areas and allow our customers as much space as possible. We will also continue to use screens in areas with close customer contact.

Cleaning: Our teams will continue to maintain high cleaning standards on park.

QR Code: Although not mandatory, the Government have advised for all businesses to continue to be vigilant with regards to the spread of the virus. Therefore, we will continue to display voluntary QR Code posters on park.

Guidance when travelling to our holiday parks:

For the safety of our owners, visitors, teams and the local communities around our park, please do not travel to the park if you, or any of your travel companions:

Are experiencing any of the symptoms of COVID-19 (even if fully vaccinated against COVID-19 or have recovered from COVID-19 in the past)

Have suspected or diagnosed COVID-19 (even if you don’t have symptoms), or have been around someone with suspected or diagnosed COVID-19 in the past 14 days. We would advise that you take a lateral flow or PCR test to be certain.

To find out more about Covid-19 symptoms, visit: https://www.cdc.gov/coronaviru...

Advice when travelling from all areas of the UK:

Please note that the guidance above is in relation to the Covid-19 Step 4 Roadmap changes in England, and for customers travelling from other areas of the UK, you must please follow the guidelines from your area of primary residence. For more information, please see the links below: Wales: https://gov.wales/coronavirus Scotland: https://www.gov.scot/coronavir... NI & ROI: https://www.nidirect.gov.uk/ca... England: https://www.gov.uk/coronavirus

Thank you for your continued support! As always, the safety and wellbeing of our owners, guests, team members and the local community continues to be our main focus, and this means as we move through changes in Covid-19 Government guidelines it is important that we all remain aware of the virus and the things we can do to prevent the spread.

Throughout the following weeks and months, we will continually review all aspects of our park operations, with safety at the forefront of our minds, whilst we also endeavour to provide the best service we can for our owners and holidaymakers. We will continue to communicate any changes to you and provide regular updates via email, our website and social media platforms. As we work together, supporting each other and our local communities, we appreciate your continued patience and support.

Previous Updates - 2021

Covid update - 17th June 2021

ENGLAND

Following the Prime Minister’s update on Monday 14th June, the Government have announced a delay in England’s move to Step 4 of the Roadmap by four weeks until 19th July.

This means no change to the arrangements on holiday and touring parks where the rule of 6 or 2 households continues to apply.

The requirements to manage social distancing and minimise household mixing remain essential.

Government has updated its guidance to people on a longer list of areas where the Delta variant is spreading fastest:

Wherever possible, people should try to minimise travel in and out of these affected areas.

SCOTLAND

In Scotland, the First Minister confirmed on Tuesday that there would be no changes to the current COVID-19 Protection levels. The First Minister of Scotland cautioned that it was unlikely any part of the country would move down a level at next week’s review which will consider possible changes from 28th June onwards.

WALES

The First Minister will be setting out the position for Wales on Friday 18th June.

As a reminder of the current requirements, people are permitted to go on holiday within Wales to accommodation with their household or ‘extended household’.

**An ‘extended household’ is an agreement between up to three households. The rules on extended households are provided here, including an explanation of when a fourth household may also be permitted. This also confirms that extended households may stay overnight in holiday accommodation.


Covid update - 11th June 2021

In Wales, an extended household is now an agreement between up to three households. The rules on extended households are provided here, including an explanation of when a fourth household may also be permitted. This also confirms that extended households may stay overnight in holiday accommodation.

Households and extended households

A household means a group of people living in the same home. A household can be one person living on their own, flatmates, or a family living in the same home. What’s important is that it’s always the same people and the same home.

People can form an extended household with two other households. This means that all the people in the three households join together to become in effect part of a single household. This will allow you to spend time with the people in that household in your home or their home and have physical contact. You can also stay in each other’s homes and in holiday accommodation together.

A fourth household can join an extended household in limited circumstances. The following households can join two other households to form an extended household:

This was previously referred to as a support bubble. Support bubbles were allowed to help people who lived by themselves, or households with a single responsible adult or a child under one to meet indoors with one other household during alert level four lockdown.

If you were in a support bubble, you can still maintain that arrangement as an extended household. You may also be able to join with two more households as long as you meet the rules on extended household.

Extended households may include a household that is not in Wales. But please remember that restrictions may apply to travel in either direction and isolation requirements will apply in most circumstances for people arriving in Wales from countries outside of the Common Travel Area.

Covid update - 28th May 2021

The Government has confirmed its advice to people in areas where the Indian variant as been identified.

What is the advice?

The new COVID-19 variant spreads more easily from person to person. To help stop the spread, people from the areas listed below are advised to take particular caution when meeting anyone outside your household or support bubble.

In the areas listed below, wherever possible, you should try to:

Areas listed are:

We would ask all holidaymakers and holiday home owners to please check the Government guidelines before travelling to our parks.

For more information visit: https://www.gov.uk/guidance/co...

Covid update - 13th May 2021

The mixing of households;

Following the update from the Government in England, and the First Minister of Scotland and Wales, we would like to share further information about our holiday parks.

For the safety of our holidaymakers, colleagues and holiday home owners, we kindly ask that the below rules are followed, and that all guests comply with the Government's social distancing advice.

In England, from Monday 17th May;

In Wales, from Monday 3rd May;

In Scotland, from Monday 17th May;

Covid update - 28th April 2021

Following the update from the Government in Scotland, we would like to share further information about your holiday park. The Government in Scotland have announced that travelling across the border, for holiday purposes, will be permitted from 26th April 2021. This means that our owners, with a primary residential address Scotland, will be allowed to visit their holiday homes and stay overnight with members from their household at our English and Welsh parks.

What are the current Government rules for travel and overnight stays in England and Wales for holiday home owners with a primary residence Scotland?

From the 26th April, it has been advised that the Scottish Government will ease restrictions on travel and overnight stays to enable our owners, with a primary residence in Scotland, to visit their holiday homes in England and Wales with the following guidance:

See more information here:https://www.gov.scot/publicati...

Covid update - 6th April 2021

Brynteg & Plas Coch update

Following the update from the Government in Wales, on 1st April, we would like to share further information about your holiday park. The Government in Wales have announced that travelling across the border, for holiday purposes, will be permitted from 12th April 2021. This means that our owners, with a primary residential address in England and Wales, will be allowed to visit their holiday homes and stay overnight with members from their household.

What are the current Government rules for travel and overnight stays in Wales for holiday home owners with a primary residence in Wales and England?

From the 12th April, it has been advised that the Welsh Government will ease restrictions on travel and overnight stays to enable our owners, with a primary residence in both England and Wales, to visit their holiday homes in Wales with the following guidance:

The Government also suggested that, subject to the public health situation remaining favourable:

Therefore, our bar, restaurant, pool, spa, and gym facilities will not be available on-park on 12th April. We will provide more updates in the coming weeks.

See more information here:https://gov.wales/coronavirus

What are the current Government rules for travel and overnight stays for holiday home owners with a primary residence in Scotland, or Ireland?

At this time, the Governments across Ireland and Scotland have not set out firm plans for traveling across borders for the purposes of staying in a holiday home. This means that holiday home owners, with a primary residence in Scotland or Ireland, are not permitted to cross the border into Wales for non-essential travel purposes. Please do keep a check on your emails over the coming weeks, as we will continue to track all Government updates and keep you informed of all further changes.

Our teams on-park are continuing to work hard to ensure your park looks fantastic for your return, we miss you all and hope to welcome you all back on-park very soon.

Covid update - 26th March 2021

Following the update from the Government in Wales, on 26th March, we would like to share further information about your holiday park. The Government in Wales have announced that unrestricted travel, within the borders of Wales, will be allowed from Saturday 27th March 2021 for residents of Wales. This means that our owners, with a primary residential address in Wales, will be allowed to visit their holiday homes and stay overnight with members from their household.

What are the current Government Rules for Travel and Overnight stays in Wales for holiday home owners with a primary residence in Wales?

From the 27th March, it has been advised that the Welsh Government will ease restrictions on travel and overnight stays to enable residents in Wales to visit their holiday homes in Wales with the following guidance:

The Government have stated that a decision to permit the re-opening of pubs, restaurants and cafes outdoors will not be taken until at least 22nd April, and the use of indoor leisure activities is not permitted at this time. Therefore, our bar, restaurant, pool, spa, and gym facilities will not be available on park.

See more information here:https://gov.wales/coronavirus

What are the current Government Rules for Travel and Overnight stays for holiday home owners with a primary residence in England, Scotland, or Ireland?

At this time, the Governments across the UK have not set out firm plans for traveling across borders for the purposes of staying in a holiday home. However, the Government in Wales have advised that non-essential travel to and from other UK nations will not be permitted for at least another two weeks. This means that holiday home owners, with a primary residence in England, Scotland or Ireland, are not permitted to cross the border into Wales for non-essential travel purposes. Please do keep a check on your emails over the coming weeks, as we will continue to track all Government updates and keep you informed of all further changes.

Covid update - 15th March 2021

Following the latest update from the Government in Wales, we are delighted to have an update for your holiday park. We must highlight that this information is a guideline only and subject to a final decision from the Government expected on the 25th March 2021.

What are the current Government Rules for Travel and Overnight stays in Wales?

Following the announcement on the 12th March, it has been advised that the Welsh Government may ease restrictions on travel and overnight stays in Wales from 27th March, provided that all measures are met. A final decision will be made at the next review of the regulations on 25th March 2021.

From 27th March in Wales, we expect the following changes:

See more information here:https://gov.wales/coronavirus

What are the current Government Rules for Travel and Overnight stays between Wales, England, Scotland, and Ireland?

At this time, the Governments across the UK have not set out plans for traveling across borders for the purposes of staying in a holiday home, however, we do hope to have more details on this in the coming weeks. At this stage, we assume the rule to be that, from 27th March - 11th April, owners with a primary residence in Wales will be permitted to use their self-contained holiday homes for single households at our Brynteg & Plas Coch parks. We are then hoping for travel to be permitted, between England and Wales from 12th April 2021, allowing owners from England to visit their holiday home at Brynteg and Plas Coch. However, this is not confirmed, and we will stay in touch with the British Holiday & Home Parks Association (BH&HPA) and continue to track all Government Guidelines to send updates as soon as possible.

In readiness for your return to park, our teams have continued to work hard to ensure that your park that looks as fantastic as you remember. We hope that all our teams hard work will bring a smile to your face as you drive through the entrance to your park and make your way to your much loved holiday home.

Please ensure that you keep a check on your emails as it will be necessary for us to communicate regularly as Government guidelines change, we will be in touch regularly with updates.

We look forward to welcoming you on park soon.

Covid update - 23rd February 2021

Following the latest update from the Governments in England and Wales, we are delighted to have some provisional dates for welcoming you back to your holiday park. With the different Government approaches to easing the Lockdown restrictions, we will be sending you regular updates over the coming weeks to ensure that you are informed on all aspects of your return to our parks in England and Wales.

What are the current Government Rules for Travel and Overnight stays in England?

Following the announcement on the 22nd February, it has been confirmed that the Government plan to ease restrictions on travel and overnight stays in England from 12th April, provided that all measures are met across the 4 tests as set out:

Continued positive progress across these measures will mean that or owners will be permitted to travel to their self-contained holiday homes, and enjoy overnight stays within their household bubble.

See more information here:https://www.gov.uk/government/news/prime-minister-sets-out-roadmap-to-cautiously-ease-lockdown-restrictions

What are the current Government Rules for Travel and Overnight stays in Wales?

Following the update from the First Minister of Wales on 19th February, it is hoped that ‘self-contained’ holiday accommodation in Wales could also reopen in time for the Easter period. Although we do not have a confirmed date for easing restriction on travel, and overnight stays in Wales, the Welsh Government formally reviews Covid-19 regulations every three weeks. With the next review due by 12th March, we will endeavour to update you again after the next update.

What are the current Government Rules for Travel and Overnight stays between England, Wales & Scotland?

At this time, the Government have not set out plans for travel between England, Wales & Scotland for holidays, we hope to have more details on this in the coming weeks.

In readiness for your return, our teams have continued to work hard to ensure that your park that looks as fantastic as you remember. We hope that all our teams hard work will bring a smile to your face as you drive through the entrance to your park and make your way to your much loved holiday home.

Please ensure that you keep a check on your emails as it will be necessary for us to communicate regularly as Government guidelines change, we will be in touch regularly with updates.

We look forward to welcoming you on park soon.

Covid update - 5th January 2021

Further to the Prime Minister’s statement on 4th January 2021, the Government has announced a ''Stay At Home' order in England prohibiting any visitors from travelling to our holiday parks from the 5th January. All overnight stays, holidays and visits to holiday homes will not be allowed during this period.

We apologise for the inconvenience caused and trust that you will be supportive of this approach from the Prime Minister and will be respectful of the decisions taken by the English Government. Please find below information to support you to comply with the Governments instruction.

For more information visit: https://www.gov.uk/guidance/na...

Travelling to our Welsh Parks

Further to the First Minister’s statement of 19th December 2020 Wales is now in local lockdown and travel, both in and out of the affected area, will now be restricted to essential travel only. We apologise for the inconvenience caused and trust that you will be supportive of this approach from the First Minister and will be respectful of the decisions taken in these challenging times. If you are staying outside of the local lockdown area at the time of enforcement, the Government local lockdown restrictions mean that you are not permitted to visit our Wesh Parks due to the travel restrictions in place. Travel is permitted for essential reasons only, and this does not include travel to your holiday home.

For more information visit: https://www.gov.uk/government/...

Previous Updates - 2020

Coronavirus policy - updated 30th December 2020

Our Tier 3 and Tier 4 English Parks

Under the current Government restrictions, the Lancashire, Yorkshire, Herefordshire, Cornwall and Northumberland areas will remain in the Tier 3 or 4 Covid-19 system, prohibiting any visitors from travelling to Ribble Valley, Yorkshire Dales, Chantry, Littondale, Pentire, Par Sands, Oyster Bay, Malvern View and Amble Links until further notice. However, the Government have said that this will be regularly reviewed, and our team will keep you informed of any changes. Our Amble Links and Ribble Valley parks have moved from tier 3 to tier 3 4 effective 00:01 on 31st December 2020.

If you live in a Tier 3 or Tier 4 Area

If you live in a Tier 3 region you must not travel unless essential such as for medical or work purposes.

If you reside in a Tier 4 region you can no longer stay in a hotel or other forms of holiday accommodation.

A stay-at-home order has been issued to residents in tier 4 areas, with those travelling to work or for education exempt. This is law, meaning that people should not enter or leave tier 4 areas, and tier 4 residents must not stay overnight away from home.

Further tier 4 details are published here, which confirm ‘You cannot leave home for holidays or stays overnight away from your main home unless permitted by law. This means that holidays in the UK and abroad are not allowed. This includes staying in a second home or caravan.


Coronavirus policy - updated 21st Dec 2020

Ribble Valley & Amble Links

Christmas Bubble - Visiting your holiday home for the Christmas Day bubble

The Government in Scotland, Wales and England have advised that the safest way to spend Christmas this year is for you and those you love is to stay within your household and your own home.

Travelling from England Tier 1,2,and 3

If you are travelling from England in a Tier 1, 2, or 3 to your Christmas Day bubble, if necessary, you can stay in your holiday home in England during the Christmas period, in line with the rules in your tier. You will be permitted to stay on park, between the 24th and 26th December, as long as you’re staying by yourself or with other members of your household, or support bubble.

For those that require use of their holiday home accommodation during the Christmas Bubble, you will be permitted to do so from 9am on 24th December, and we would kindly ask you to vacate your holiday home by 5pm on 26th December to allow ample time for you to return to your main residence by midnight on 26th December 2020.

If you need to travel with your Christmas bubble, wherever you are, you should follow Safer Travel guidance.

Plas Coch & Brynteg

Travelling to our Welsh Parks

Further to the First Minister’s statement of 19th December 2020 Wales is now in local lockdown and travel, both in and out of the affected area, will now be restricted to essential travel only. We apologise for the inconvenience caused and trust that you will be supportive of this approach from the First Minister and will be respectful of the decisions taken in these challenging times. If you are staying outside of the local lockdown area at the time of enforcement, the Government local lockdown restrictions mean that you are not permitted to visit our Wesh Parks due to the travel restrictions in place. Travel is permitted for essential reasons only, and this does not include travel to your holiday home.

For more information Visit:

https://www.gov.uk/government/publications/making-a-christmas-bubble-with-friends-and-family/making-a-christmas-bubble-with-friends-and-family

https://gov.wales/coronavirus

https://www.gov.scot/publications/coronavirus-covid-19-guidance-for-festive-period/


Coronavirus policy - updated 17th Dec 2020

Our Welsh Parks

Throughout the Coronavirus outbreak, our goal has been to protect the health, safety and well-being of our teams, our owners and our holidaymakers at the same time as adhering fully to all government guidelines and ensuring that we protect and support our valued local communities.

Further to the First Ministers update, the Government has announced a lockdown in Wales prohibiting any visitors, from England and Wales, travelling to our Plas Coch and Brynteg Holiday Parks from 28th December for a 3-week period.

Unfortunately this means we will be unable to welcome any guests on to our parks during this period of time.

Visiting a Welsh holiday park during the ‘Christmas Bubble’ - from 23rd to 27th December 2020

The Government in Wales and England have advised that the safest way to spend Christmas this year is for you and those you love is to stay within your household and your own home. However, both Governments have permitted people to accommodate their holiday homes during the ‘Christmas Bubble’ period from 23rd December until 27th December 2020 should they need to do so.

For owners and guests from Tier 3 in England, you are also permitted to accommodate your holiday home during the ‘Christmas Bubble’ period if you are staying in order to be located near to your ‘Christmas Bubble’. However other restrictions, such as those on hospitality and social contact still apply – so people cannot mix with their Christmas Bubble in your holiday accommodation, for example, as holiday homes are not a permanent or primary residence. Please see the Government links below for more information.

We would kindly ask owners and guests from Tier 3 in England, or from all tiers in Wales, to vacate your holiday home by 5pm on 27th December to allow ample time for you to return to your main residence by midnight on 27th December.

For more information visit: www.gov.uk/government/publications/making-a-christmas-bubble-with-friends-and-family/making-a-christmas-bubble-with-friends-and-family

For more information visit: gov.wales/coronavirus

What happens after the Christmas Bubble, from 12.01am on 28th December 2020?

Wales will go into a four-level lockdown, the highest possible, from 28th December 2020. People in Wales will be expected to stay at home, with travel only allowed for essential reasons. Therefore, unfortunately from 28th December, owners from Wales and England will not be permitted to travel to our Plas Coch or Brynteg Holiday Park for an initial 3-week period. Currently, the lockdown in Wales has no end date and will be reviewed every 3 weeks, beginning in January 2021.

For more information Visit: gov.wales/coronavirus-regulations-guidance

Our Parks in Tier 3 (Ribble Valley and Amble Links)

Christmas Bubble - Visiting your holiday home during the ‘Christmas Bubble’ - from 23rd to 27th December 2020

The Government in Wales and England have advised that the safest way to spend Christmas this year is for you and those you love is to stay within your household and your own home. However, both Governments have permitted people to accommodate their holiday homes during the ‘Christmas Bubble’ period from 23rd December until 27th December 2020 should they need to do so.

Owners at Ribble Valley and Amble Links will be permitted to accommodate their holiday home during the ‘Christmas Bubble’ period if you are staying in order to be located near to your ‘Christmas Bubble’. However other restrictions, such as those on hospitality and social contact still apply – so people cannot mix with their Christmas bubble in your holiday accommodation, for example, as holiday homes are not a permanent or primary residence. Please see the Government links below for more information.

For those that require use of their holiday home accommodation during the Christmas Bubble, you will be permitted to do so from 9am on 23rd December, and we would kindly ask you to vacate your holiday home by 5pm on 27th December to allow ample time for you to return to your main residence by midnight on 27th December 2020.

For more information visit: www.gov.uk/government/publications/making-a-christmas-bubble-with-friends-and-family/making-a-christmas-bubble-with-friends-and-family

What happens after the Christmas Bubble, from 12.01am on 28th December 2020?

England will continue with the current Tier System. Under the current Government restrictions, the Lancashire and Northumberland areas will remain in the Tier 3 Covid-19 system, prohibiting any visitors from travelling to Ribble Valley Country & Leisure Park and Amble Links Coastal Holiday Park until further notice. However, the Government have said that this will be regularly reviewed, and our team will keep you informed of any changes.



Coronavirus Policy - updated 3rd December 2020

Further to the First Minister’s statement on 3rd December 2020, the Welsh Government are allowing travel from tiers 1 & 2 in England into Wales, and people in Wales can visit tiers 1 & 2 in England.

Customers at Plas Coch and Brynteg from tiers 1 & 2 will be able to use their holiday homes, and go on holiday from Friday 4th December at 6pm, and any Welsh address customers will be able to visit parks in England in tiers 1 & 2.

Coronavirus Policy - updated 27th November 2020

Holiday Home Owners at Chantry, Littondale, Malvern View, Oyster Bay, Par Sands, Pentire, Yorkshire Dales

We are pleased to welcome holiday home owners back on park from 9am on 2nd December 2020.We can assure you that your holiday park, and team, will be ready and waiting for you on the dates stated above. We will also continue to closely monitor all Government advice, sending you regular updates via email, our website and your owners lounge.

Please bear in mind that, in line with the Government’s instructions, not all facilities will be available on park. We will open as many facilities as we can, and we will keep you informed on all changes to park facilities before the welcome back dates above.

Holiday Home Owners at Amble Links and Ribble Valley

Further to the Prime Minister’s statement on 26th November 2020, the Government have announced that Lancashire and the North East will be placed in the Tier 3 Covid-19 system, prohibiting any visitors from travelling to Amble Links Coastal Coastal Holiday Park & Ribble Valley Country & Leisure Park from the 2nd December 2020 until further notice.

Sadly, all overnight stays, holidays and visits to holiday homes will not be allowed during this period. At this time, the Tier 3 status applies to all areas in the Lancashire, however the Government have said that this will be regularly reviewed and that an area's tier level may change before Christmas - the first review is scheduled for 16 December 2020. Please rest assured that we will be keeping in touch with all of our owners at Amble Links & Ribble Valley, providing regular Government and park updates

Holidaymakers travelling to our parks at Littondale, Malvern View, Par Sands & Pentire

We are pleased to welcome our guests back on park from 2nd December 2020.

We are very excited to welcome you to enjoy a safe and comfortable holiday with us. We can assure you that your holiday park, and team, will be ready and waiting for you on the dates stated above. We will also continue to closely monitor all Government advice, sending you regular updates via email, our website and social media.

Our facilities will operate in accordance to government guidelines, you can find all information regarding any changes to our facilities and opening hours on the pages listed below;

Activities and Leisure:

https://www.parkleisureholidays.co.uk/the-park-leisure-experience/activities-facilities

Food and Drink Venues:

https://www.parkleisureholidays.co.uk/food


For our parks in North Wales, Brynteg & Plas Coch, the Government guidelines are as follows;

*All information below is taken from the gov.wales website detailing all current Coronavirus regulations* https://gov.wales/coronavirus-regulations-guidance#section-46349

I live in Wales, can I go on holiday in Wales or the rest of the UK?

You are allowed to go on holiday within Wales if you live here, but not to enter Wales from elsewhere for that purpose. A holiday is not one of the permitted reasons to leave Wales under the Regulations, whether that is elsewhere in the UK or abroad.

If you have pre-booked – and paid for a holiday – we would advise you to contact the travel agent or travel company to discuss the current situation in Wales and the restrictions which have been put in place by the Welsh Government to restrict non-essential travel. You should also contact your travel insurer to discuss the situation – while many insurers have designed policies with coronavirus exclusion clauses, some annual policies may cover this situation.

I do not live in Wales, can I travel to Wales for a holiday or to visit family and friends?

In general, no. Travel in to Wales is not allowed without a reasonable excuse, for example travelling for work purposes. Visiting family and friends (other than as part of an extended household) or having a holiday is not currently considered a reasonable excuse, although we hope to be able to welcome you in the not too distant future.

People travelling to Wales from elsewhere in the UK or from abroad must have a reasonable excuse to enter and remain in Wales and must follow all relevant regulations in force in Wales, as explained in this guidance.

People who do have a reasonable excuse to travel from abroad must follow the requirements set out in the travel guidance. If you are required to isolate because you have travelled from a non-exempt country or territory, you must follow the requirements set out in the travel self-isolation guidance.

After the travel isolation has ended, you should then follow the regulations in force in Wales as set out in this guidance.

I do not live in Wales. Can I travel to Wales to secure my boat, caravan or holiday home for winter?

Under the rules in Wales, a boat, caravan or holiday home owner from elsewhere in the UK may return to collect their belongings and secure their boat, caravan or holiday home for winter.

You should agree a time and date to visit the site. Whilst on site you should continue to observe social distancing measures. You are not permitted to stay overnight while these travel restrictions are in operation.

However, you will also need to check that what you are planning to do is allowed under the rules where you live, which the Welsh Government cannot advise you on. For more information please visit: https://gov.wales/coronavirus-regulations-guidance#section-46349


Coronavirus Update - 2nd November2020

Further to the Prime Minister’s statement on 31st October 2020, the Government has announced a four-week lockdown in England prohibiting any visitors from England travelling to our holiday parks from the 5th November until 2nd December 2020. All overnight stays, holidays and visits to holiday homes will not be allowed during this period. At this time, the Lockdown is subject to measures being passed in parliament on Monday 2nd November, however it is expected that all measures will be passed as communicated in the Prime Ministers announcement at the weekend.

We are therefore required to ask that all owners vacate their holiday homes on the 4th November 2020. We apologise for the inconvenience caused and trust that you will be supportive of this approach from the Prime Minister and will be respectful of the decisions taken by the English Government. Please find below information to support you to comply with the Governments instruction.

What should I do if I am currently staying in my holiday home?

If you are currently staying on park, in accordance with the Governments Lockdown guidelines, you are required to make the necessary arrangements to return to your primary residence on the 4th November 2020. We would ask you to please ensure that you vacate your holiday home by 12noon, on the 4th November 2020, to allow plenty of time to return to your primary residence. Owners from England will be unable to visit their holiday homes, for any purpose, from 5th November until 2nd December 2020.

We do expect the Government to make a further announcement towards the end of the Lockdown period, advising on the guidelines regards resuming holidays and use of holiday homes. Our team will keep you updated with all further updates from the Government.

I am currently not on park, when can I visit my holiday home?

The Government in England have announced a 4-week Lockdown with enforced restrictions meaning that owners from England, and owners from Wales that have a holiday home in England, are not permitted to visit their holiday homes until at the 2nd December 2020. Subject to further Government announcements, we are hoping to welcome our owners back on park from 10am on Wednesday 2nd December 2020.

Please rest assured that during this Lockdown period we will be keeping in touch with our owners, both from England and Wales, with Government and park updates via email, social media posts and our Park Leisure website. During the 4-week Lockdown period, our maintenance teams on park will be working hard to carry out all essential work, and complete any booked owner maintenance jobs, in readiness for your return to park. As our parks are open all-year round, we are looking forward to the prospect of welcoming you back to enjoy the last weeks of Autumn and a festive Winter period.

On behalf of all teams on-park at Park Leisure, we would like to thank you for your understanding at this challenging time.

Coronavirus Update - 20th October 2020

Further to the First Minister’s statement on 19th October 2020, Wales have announced a 17-day ‘fire break’ meaning that the Welsh Government has prohibited any visitors to holiday parks in Wales from 23rd October 2020 until 9th November 2020.

We apologise for the inconvenience caused and trust that you will be supportive of this approach from the First Minister and will be respectful of the decisions taken by the Welsh Government. Please find below information to support you to comply with the Governments instruction.

What should I do if I am currently staying in my holiday home at Brynteg or Plas Coch Country & Leisure Retreats?

If you are currently staying on park, in accordance with the Welsh Governments ‘fire break’ guidelines, we would ask that you make the necessary arrangements to return to your primary residence on 23rd October 2020.

The ‘fire break’ guidelines require that all visitors leave Wales by 6pm on Friday 23rd October. We would therefore ask you to please ensure that you vacate your holiday home by 12noon, on the 23rd October 2020, to allow plenty of time to cross the Welsh border by 6pm. Owners will be unable to visit Wales for holidays, or use of your holiday home, from 23rd October until 9th November 2020.

I am currently not on park, when can I visit my holiday home?

The Welsh Government have announced a ‘fire break’ with enforced restrictions meaning that you are not permitted to visit Wales for holidays, or use of a holiday home, until 9th November 2020.

I have a holiday home at Brynteg or Plas Coch Country & Leisure Retreat, and my primary residence is also in Wales, am I therefore able to use my holiday home?

Unfortunately, even if you currently reside in Wales, the ‘fire break’ rules mean that you are not permitted to holiday, or use a holiday home, in Wales until 9th November 2020.

Please rest assured that during this fire break period we will be keeping in touch with you and continuing to look after our park in readiness for your return to park. We do expect the Welsh Government to make a further announcement towards the end of the ‘fire break’ period, and are hopeful that restrictions will then allow all owners to return to their holiday homes by 10am on the 9th November 2020. Our team will keep track of all Government updates and will keep you informed on any changes via email and the owners lounge website.

On behalf of the teams at Brynteg and Plas Coch Country & Leisure Retreat, we thank you for your understanding at this challenging time.

How do I change my holiday plans?

Our holiday booking system shows that you are due to arrive on-park during the period of 23rd October – 8th November 2020. Unfortunately, during this period you are not able to travel to our holiday park. However, please rest assured, we will support you to rearrange your holiday plans.

Firstly, you will be contacted by Park Leisure, within 14 days of your booked arrival date to make the necessary changes to your holiday booking. All we ask is that you please bear with us, our team are working very hard at the moment to answer all of our customer enquiries and will be in touch as soon as possible.

When our team contacts you, we will offer you the chance to rebook your holiday to enjoy at a later date. We will be happy to move your holiday to an alternative date within the next 12 months and transfer the full value of your holiday booking against your new holiday date. With UK holidays in high demand for the next 12 months, this will enable you to beat the holiday rush and secure a future holiday for you and your family to enjoy.

If you’ve considered our offer to rebook your holiday to a new date, and you decide that a new holiday isn’t right for you right now, we will be happy to offer you a full refund for your holiday.

What happens if I have booked through a third party?

If you have booked through a third party such as Breakfree or Travelzoo, your booking agent will be in touch with you directly.

Please rest assured that during this temporary ‘fire break’ lockdown period we will keep in touch with you and continue to look after our park in readiness to for the high demand of holidaymakers looking to book their future breaks at Brynteg.

On behalf of all at Brynteg Country & Leisure Retreat, thank you for your understanding at this challenging time and we hope to welcome you on-park again in the near future.

COVID-19 Working Safely Certificate

Coronavirus Update - 3rd August 2020

In accordance with Government guidelines, whilst on-park, all children must be supervised by an adult at all times to ensure social distancing is maintained.

For a full update, with the latest government advice, click here: https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing

COVID-19 Working Safely Certificate

Coronavirus Update - 22nd July 2020

Latest update from the Government in relation to park facilities in Wales.

All dates above as subject to final Government confirmation and monitoring of the R-value in Wales.

For a full update, with the latest government advice, click here: https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing

COVID-19 Working Safely Certificate

Coronavirus Update - 10th July 2020

Due to Government health and safety guidelines, although we are now permitted to open both the swimming pool and changing rooms, we are severely restricted in terms of the number of people who can use the facilities at any one time. A booking system will be in operation on the park to enable as many people as possible to enjoy some swim time during their stay.

For a full update, with the latest government advice, click here: https://gov.wales/coronavirus

COVID-19 Working Safely Certificate

Coronavirus Policy - updated 3rd July 2020

More Great News!

We are delighted to tell you that we are now able to welcome our holiday home owners and holiday guests, to our Brynteg and Plas Coch holiday parks, from the 11th July 2020, a little earlier than we first thought!

We are looking forward to you all enjoying your holiday homes again, and we can assure you that your holiday park, and team, will be ready and waiting for you on the 11th July. Please bear in mind that, due to the current Government instructions regarding facilities, a number of our facilities will not be open on the 11th July. We will continue to closely monitor all Government advice, sending you regular updates via email, our website and your owners lounge.

We thank you for your continued support and understanding, and we are looking forward to seeing you all soon.

For a full update, with the latest government advice, click here: https://gov.wales/coronavirus

COVID-19 Working Safely Certificate

Coronavirus Policy - updated 1st July 2020

Please find information and travel restrictions related to local lockdowns here

oronavirus Policy - updated 23rd June 2020

Fantastic News!

We are delighted to tell you that we are now able to welcome holiday home owners back on park. The dates that you can visit your holiday park vary for both England and Wales, please see below information for all parks;

Holiday Parks in England:

We are pleased to welcome holiday home owners back on park from 9am on 4th July 2020 to our holiday parks in England:

Amble Links, Chantry, Littondale, Malvern View, Oyster Bay, Par Sands, Pentire, Ribble Valley & Yorkshire Dales.

Holiday Parks in Wales:

We are pleased to welcome holiday home owners back on park from 9am on 13th July 2020 to our holiday parks in Wales:

Brynteg & Plas Coch

We are very excited to welcome you back to your holiday homes on park. We can assure you that your holiday park, and team, will be ready and waiting for you on the dates stated above. We will also continue to closely monitor all Government advice, sending you regular updates via email, our website and your owners lounge.

Please bear in mind that, in line with the Government’s instructions, not all facilities will be available on park. We will open as many facilities as we can, and we will keep you informed on all changes to park facilities before the welcome back dates above.

We thank you for your continued support and understanding, and we are looking forward to seeing you all soon.

For a full update, with the latest government advice, click here: https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing

COVID-19 Working Safely Certificate

Coronavirus Policy - updated 8th June 2020

I hope that you and your loved ones are keeping well and staying safe.

At this time, the Government has not yet announced a date for holiday parks to welcome holiday homeowners or holiday guests back on park. The guidance from the Government is that they hope to get the British tourism sector back up and running from 4th July, as long as it is safe to do so, appreciating that the dates may vary for England and Wales. We hope very much to welcome you all back on park very soon, and when we do have a confirmed date from the Government, our owners and guests will be notified as soon as possible.

We thank you for your continued support and understanding during these challenging times, and are looking forward to seeing you all, hopefully in the very near future.

For a full update, with the latest government advice, click here: https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing

COVID-19 Working Safely Certificate

Coronavirus Policy - updated 12th May 2020

On the 10th May the Prime Minister set out the first stage of the Government’s plan to return to normal life, starting a phased process of easing the current lockdown restrictions, in a way that is safe and continues to protect our NHS. Following the further guidance, in a document published on the 11th May, the government have reiterated that we are currently unable to welcome holiday home owners and holidaymakers to our parks. The Government has extended travel for exercise purposes in England, to places of natural beauty such as recreational parks and beaches, unfortunately this does not include visiting a holiday park at this time. We would therefore request that our holidaymakers and owners continue to comply with the Government instructions regarding non-essential travel and therefore not to travel to parks until further notice.

At this time, our primary goal is to continue to protect the health, safety and well being of our teams, our owners, and our holidaymakers, whilst also fully adhering to all Government guidelines and supporting our valued local communities.

We thank you for your continued understanding during these challenging and unsettling times.

For a full update, with the latest government advice, click here: https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing

COVID-19 Working Safely Certificate

Coronavirus Policy - updated 27th April 2020

Holiday Guest Update

Given the extension of the lockdown and since the Government has not yet advised of a date when the restrictions on non-essential travel will be reversed, unfortunately we are now advising all our holiday guests due to arrive on or before 28th June that we will be unable to welcome them to our parks. All affected guests will be receiving an email from us within the next 48 hours to explain what will be happening next and we thank you all for your patience and understanding during these very difficult times.

Owner Update

For our Holiday Park Owners, we are hopeful that the government will readdress the restrictions for travel, with regards to travel to holiday homes, and will allow owners to return to park at a date earlier than that required for holidaymakers. We will keep you updated of any changes to the government’s guidelines as soon as they happen.

Coronavirus Policy - updated 14th April 2020

We hope you have all enjoyed the Bank Holiday Easter break.

Since our last update on the 26th March 2020, there have been no change to government guidelines at this time. However, we wanted to reassure that we are closely monitoring the current situation, and we continue to strictly adhere to all government advice ensuring the safety of our owners, holidaymakers and team. As soon as we are notified of any changes from the government, we will inform you immediately via the appropriate channel: website, social media or email.

We wish you all well, please do stay safe, and we look forward to welcoming you on park soon.

Coronavirus Policy - updated 26th March 2020.

Throughout the Coronavirus outbreak, our goal has been to protect the health, safety and well being of our teams, our owners and our holidaymakers at the same time as adhering fully to all government guidelines and ensuring that we protect and support our valued local communities.

Further to the Prime Minister’s statement of 23rd March 2020, we are currently unable to welcome holidaymakers to our parks, and would ask that owners comply with the government instructions and do not travel to parks until further notice.

If you have a holiday booking due to arrive on or before 21st May 2020, our park teams will be in touch with you to amend your holiday booking.

We trust that you will be supportive of this approach and are respectful of the decisions taken in these challenging times.

Thank you


Coronavirus Policy - updated 24th March 2020.

Throughout the Coronavirus outbreak, our goal has been to protect the health, safety and well being of our teams, our owners and our holidaymakers at the same time as adhering fully to all government guidelines and ensuring that we protect and support our valued local communities.

Further to the Prime Minister’s statement of 23rd March 2020, we are currently unable to welcome holidaymakers to our parks, and would ask that owners comply with the government instructions and do not travel to parks until further notice.

We trust that you will be supportive of this approach and are respectful of the decisions taken in these challenging times.

Thank you

Coronavirus Policy - updated 22nd March 2020.

At Park Leisure we have continued to closely follow the Government’s guidelines with regards to Coronavirus advice for the UK. Whilst the advice relating to ‘unnecessary travel’ has been clear in how it relates to overseas travel, there has been significant ambiguity as to the implications for domestic travel.

We are very proud to play a key role in the local communities in which our parks are situated. Whilst the remoteness of these communities brings obvious advantages in terms of the natural beauty of the environment, it often also brings with it some challenges in terms of the provision of services, not least, health services. Therefore, to avoid placing additional strain on these limited services and jeopardising our local communities, we have taken the decision that we are unable to welcome holidaymakers to our parks from 23rd March up until and including 27th April 2020.

If your holiday plans are directly affected by this decision, we will be on hand to help you to reschedule your holiday until later in the year. As a gesture of our goodwill, we will also be offering you a credit of up to £100* in addition to the value of your existing holiday. For guests who have booked a holiday through a promotional partner, we will find you a holiday of equivalent or greater value later in 2020.

If you have a booking with us, please contact your chosen park to amend your holiday plans. Our park contact details can be found on your holiday booking confirmation or at www.parkleisureholidays.co.uk. We expect our phone lines to be busy so please do bear with us.

*conditions apply

Coronavirus Policy - Updated 20th March 2020.

Throughout the Coronavirus outbreak, we have assured our team and guests that we will take every step to ensure their wellbeing on our parks.

In response to the updated government guidance we are making some changes to make your stay as safe and secure as it can possibly be. I am sure you will be supportive and understanding of the changes we are required to make.

The following changes to our parks take effect from 21st March 2020:

We are all still being encouraged to both observe social distancing and to keep ourselves healthy. Outside exercise is extremely important and is being encouraged by the authorities as long as we all respect the space of others doing likewise. Our Parks remain open as a gateway to the amazing areas of natural beauty in which they are located and our teams are well placed on advising you about spectacular coastal walks and rural rambles available from or within easy reach of our ‘front doors’.

Finally, the very nature of our parks with their wide-open spaces and generous distancing between all of our self-catered holiday homes ensures that we can all adhere to the advice regarding social distancing.

Thank you for continuing to observe this guidance and of your support for our local communities.

Coronavirus Policy - updated 18th March 2020.

We would like to reassure you that as a responsible employer and holiday park operator the health and wellbeing of everybody who works at or visit our parks is our primary concern.

There would have been many reasons why you chose to become part of the Park Leisure family, our stunning remote locations away from busy crowds, the peace and quiet resulting from the absence of large arcades and entertainment venues, the personal service from our dedicated Team and the spirit driven by our desire to support our local communities.

Since last Friday, 13th March the Government has updated its advice relating to Coronavirus. At this time, we remain open for business. On our parks with pools, leisure facilities and eateries, they are ready to welcome our guests, and our team looks forward to meeting you shortly. We are however making some changes to make stays as safe and secure as possible, and these are outlined below.

We continue to take all appropriate steps to make sure the risk of the virus entering one of our parks and our York support centre is reduced as much as possible.

We are:

The responsibility in keeping our parks free of the virus has to be a collective one and we ask all guests and visitors to strictly adhere to the following guidelines:

If you are unsure whether you should visit one of our parks, please contact your Park Customer Care Team who will check the latest UK Government and UK Medical Officers advice and update you accordingly. All relevant contact details can be found on the website.

Thank you for your understanding



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