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If you have any queries or questions don't forget to check our FAQs

If you have any queries or questions don't forget to check our FAQs

If your query isn't covered please don't hesitate to ask and our friendly staff would be more than happy to help.

Do we have to find our own finance?

No, Park Leisure works in partnership with a number of major lenders including Barclays and Black Horse Finance (part of the Lloyds Banking group).

Our sales teams are on hand to discuss financing options and arrange for quotations upon request.   

Can I move my holiday home onto your park?

If you are an existing caravan owner on another park but are unhappy with your current location, we will happily consider the relocation of your current holiday home to a Park Leisure park.

A full appraisal of your current holiday home will be required and a full move-on quotation be supplied (including charges for disconnections, collection, transportation, delivery and re-connection)

Alternatively we can also offer a quotation to part exchange your holiday home with us, and start afresh. Please feel free to contact your chosen park who will be delighted to discuss further, you can find a list of our parks here.

I already own a holiday home at another holiday park, will I be able to part-exchange to a holiday home you have on your park?

Absolutely. We will always happily consider a part-exchange, so please bring specific details of the holiday home you own with you when you visit the park so that we can give you an indication of the allowance we will give towards your new purchase  

Will you part exchange my tourer?

Yes, if you've decided to upgrade from touring home to static we'll work out a part exchange deal specifically for you. Just speak to one of our on-park team members for more details.  

Will you part exchange my tourer/motorhome?

Yes, if you've decided to upgrade from touring home to static we'll work out a part exchange deal specifically for you. If you currently have a finance agreement on your touring caravan/motorhome please inform a member of the sales team on park. In some circumstances we may be able to contra settle this for you.  Just speak to one of our on-park team members for more details.  

I already own a holiday home at another holiday park, will I be able to part-exchange to a holiday home you have on your park?

Absolutely. We will always happily consider a part-exchange, so please bring specific details of the holiday home you own with you when you visit the park so that we can give you an indication of the allowance we will give towards your new purchase.

As an owner how easy is it to upgrade my holiday home?

Upgrading with Park Leisure is simple, hassle free and more affordable than you might think. A member of the Park Leisure team will discuss how to go about this as part of your welcome meeting.  

Can I move my holiday home onto your park?

If you are an existing caravan owner on another park but fancy a change of scenery, we will happily consider the relocation of your current holiday home to a Park Leisure park – subject to availability on park.

A full appraisal of your current holiday home will be required and a full move-on quotation will be supplied (including charges for disconnections, collection, transportation, delivery and re-connection)

Alternatively, we can also offer a quotation to part exchange your holiday home with us and start afresh. Please feel free to contact your chosen park who will be delighted to discuss further, you can find a list of our parks here.

How much are the annual site fees?

The site fee varies from park to park. Please feel free to contact your chosen park who will be delighted to provide further details.   

What are the other running costs I need to consider?

In addition to the annual site fees, you must also allow for the necessities of insurances and utilities bills. It is an essential part of our ethos to always aim to keep these as low as possible, however costs are often dictated by external market forces.  Please feel free to contact your chosen park who will be delighted to provide further details.    

How long may I keep my holiday home for?

Our owners can keep their holiday home on our park for as long as they meet the standards and terms as set out in our holiday home agreements.  Park Leisure do not have a holiday home age policy across our parks, holiday homes that comply with our park rules and terms of the site licence agreement, can remain on park until such a time that they no longer comply. Please feel free to contact your chosen park who will be delighted to provide further detail.      

N.B. All holiday home images are for visual purposes only. All holiday homes will be provided according to the grade booked, however the holiday home model may vary upon arrival.

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