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Enjoy a private tour of our holiday parks

Our Personal Park Experiences give you the opportunity to visit our holiday park, for a private appointment, where you can enjoy a tour of our holiday park, take a look around our holiday homes, and find out more about the local area and holiday home lifestyle. With your own personal advisor to welcome you on park, we will arrange a private tour of our holiday park with everything in place to ensure you receive a safe and enjoyable park experience.

Find out more about our Personal Park Experiences

To find out more about what to expect during a Personal Park Experience, you can click the video or read our full guide below.

park leisure private appointment video

Arrange your Personal Park ExperienceBOOK YOUR APPOINTMENT

To help you get the best from

A visit to our holiday parks ...

Ahead of our Personal Park Experience, we encourage you to take a look at our information and Virtual tools online. We have lots of great videos, photos, and information available that we can share we you ahead of your appointment on park.

Please see below options, all of which can be viewed from the comfort of your own home, and help you to decide on your perfect park location and the homes you’d love to view on the day.

Arrange your Personal Park ExperienceClick here

what to expect from

Your Personal Park Experience

Prior to your arrival on park…

We will send you an email confirming all details of your appointment, including the date and time of your appointment, details of your personal advisor for the day, information on how to get to your chosen park, and a confirmation of a designated car parking space which had been booked for the duration of your visit. Your personal advisor will give you a call prior to your Personal Park Experience to answer any queries you may have and ensure you have all the information you need ahead of your park visit.

We will only schedule a maximum of two appointments on park per day, this is to ensure that all social distancing measures are strictly followed. We would therefore ask that you attend your appointment on the time and date agreed, however if you are running late for your appointment or need to change the date, please call the park in advance to discuss the amendment to your appointment.

Prior to visiting our park, if you, or anyone in your family, are feeling unwell you must not visit the park and should follow the government guidelines regarding isolation.

Country Road

​Welcoming you on park…

When you arrive on park, we will ask you to drive through the gates and head directly to park reception. In the parking area you will see your designated parking bay number, clearly signposted with your name and arrival time – can we definitely do this everywhere?

Your personal advisor will meet you at a distance from your car and invite you to your personal meeting area. Please remain in your car until your personal advisor arrives to meet you, where our usual handshake will be replaced by a wave and a friendly smile!

Your tour will be carried out by your personal sales advisor only, observing the 2m social distancing rule at all times. Weather permitting, your appointment will be enjoyed on our spacious parks in an area outdoors, alternatively, we also have our cosy indoor welcome area with a seating area set up that observes the 2m social distancing rules.

Lodge in Cornwall

​What to expect during your park tour...

Your Personal Park Experience tour will be set out to ensure that current social distancing guidelines are followed at all times. During your tour we will ensure that hand sanitiser will be made available for you at the entry and exit points on park, we will provide a selection of refreshments for your enjoyment and point out our toilet facilities for your comfort.

During your welcome meeting you will find a plastic folder that contains any documents your personal advisor would like to take you through. The folder will include all information you’ll need during your visit, to prevent your personal advisor passing you anything additional throughout your visit, all folders will be sanitised before your arrival.

Your personal advisor will take you on a tour of our stunning park and leisure facilities. Unlike our usual park tours, we will be unable to drive you around the park, however you are most welcome to follow our team member in your own vehicle if you are unable to take the tour of the park on foot. Where possible we have created a one-way system for all park tours, with a clear way in and out of any buildings, to ensure we can always be 2m apart.

VIrtual Tour

Viewing your favourite holiday homes…

We know you will be keen to take a look around our beautiful homes on park. Our homes will be open for your viewing, allowing you to enjoy the freedom to view a range of holiday homes on your own, and if you see something you love we’ll be right outside to answer any queries you may have. You can also rest assured that all of our holiday homes are cleaned before and after each appointment.

Inside a holiday lodge

We look forward to welcoming you on park

Your personal advisor will be on hand throughout your appointment to ask any questions you may have, talk to you about the park, local area and attractions, and give you all the information you need about your new holiday home lifestyle.

We look forward to welcoming you to our Personal Park Experiences, and in the meantime if you have any queries please do not hesitate to contact us.

Arrange your Personal Park ExperienceClick here

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